{"id":26553,"date":"2025-07-03T06:42:18","date_gmt":"2025-07-03T06:42:18","guid":{"rendered":"https:\/\/torbe.hr\/?page_id=26553"},"modified":"2026-04-08T09:01:52","modified_gmt":"2026-04-08T09:01:52","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/torbe.hr\/en\/privacy-policy-2\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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KOMPLET PLUS d.o.o., \u0160tefani\u0107eva ulica 5, 10000 Zagreb, Croatia, OIB: 98290721794, MB: 02144638 (hereinafter: “KOMPLET PLUS”), is committed to protecting the privacy of all users, customers and visitors to the torbe.hr website. With this statement, we commit to protecting the privacy and security of all personal data that you provide to us through our website. Below, we explain what information we may collect, how we use it and how we protect it. We also state your rights regarding the processing of personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What information do we collect and how do we use it?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can browse our website anonymously, without providing any personal information. We collect data only if you voluntarily enter it through:<\/p>\n

\u2714 Contact form
\u2714 Order form
\u2714 User account registrations
\u2714 Newsletter subscriptions<\/p>\n

Data that may be collected include:<\/p>\n

First and last name
Address, city and postal code
Country
Telephone
E-mail address
Company name (if applicable)
All data is used exclusively for the purposes for which it was collected (responding to inquiries, processing orders, technical support, information). Purchases can be made by persons over 16 years of age, while consent for younger persons can be given by a parent or guardian.<\/p>\n

We do not share the collected data with unauthorized third parties, except in cases prescribed by law and when necessary to fulfill the order (e.g. delivery service).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Using third-party tools<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Google Analytics
We use Google Analytics for the purpose of monitoring visits and optimizing the site. Google may process IP addresses and cookies, but the data is collected anonymously. More information: Google Privacy Policy
Opting out of Analytics: Google Opt-Out<\/p>\n

Target (Facebook) Pixel
With your consent, we use the Meta Pixel to track ad performance. More about data processing: Meta Privacy Policy
Manage ad settings: Meta Ads Settings<\/p>\n

Accounting and logistics
We share the necessary data with accounting and delivery partners (DHL, DPD, FedEx, UPS) for order fulfillment and legal obligations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Automatic collection of technical data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We automatically collect technical information such as:
\u2714 IP address
\u2714 Browser type
\u2714 Operating system
\u2714 Pages you view<\/p>\n

We use this information for technical maintenance of the site and to improve the user experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Your rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You have the right to:
\u2714 Access and review your personal data
\u2714 Correction of inaccurate or incomplete data
\u2714 Deletion of data (“right to be forgotten”), if they are no longer needed
\u2714 Restrictions on processing in certain cases
\u2714 Transfer of data to another data controller, if technically feasible
\u2714 Object to processing, in particular for marketing purposes
\u2714 Withdraw consent at any time<\/p>\n

To exercise your rights, please contact us by e-mail: info@torbe.hr<\/p>\n

For security reasons, we may request additional identification before processing your request.<\/p>\n

If you believe that the processing of your data is contrary to regulations, you have the right to file a complaint with the Croatian Data Protection Agency (AZOP), Marti\u0107eva 14, 10000 Zagreb, www.azop.hr.<\/p>\n

Security of your data<\/p>\n

KOMPLET PLUS takes all reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss or destruction. Data is stored on secure servers within the EU, and communication via the site is encrypted.<\/p>\n

Child Protection<\/p>\n

Our webshop is not intended for persons under the age of 16. Purchases may only be made by adults, while minors must have their consent given by a parent or guardian.<\/p>\n

Contact<\/p>\n

For any questions or to exercise your rights, please contact us:<\/p>\n

KOMPLET PLUS d.o.o.
\u0160tefani\u0107eva ulica 5, 10000 Zagreb, Croatia
OIB: 98290721794
MB: 02144638
Tel: +385 91 50 33 007
E-mail: info@torbe.hr<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

PRIVACY POLICY KOMPLET PLUS d.o.o., \u0160tefani\u0107eva ulica 5, 10000 Zagreb, Croatia, OIB: 98290721794, MB: 02144638 (hereinafter: “KOMPLET PLUS”), is committed to protecting the privacy of all users, customers and visitors to the torbe.hr website. 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